Monday, July 28, 2014

Reebok has one. So does BMW. And You and I do too.

So, what exactly do you, me, Reebok, BMW, and all other organizations have in common? We all have a brand.

That's right. A brand. As Tom Peters wrote in his article "The Brand Called You" for the August/September 1997 issue of Fast Company magazine, "We are the CEO's of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You."

This concept of a personal brand is new to me. I've only recently heard about it in a session on branding as part of the Career Enhancement Program (CEP) that I'm taking part in this summer at work. To be honest, I don't fully understand it.

As we discussed it in class, this is not unusual for people of my MBTI type (click here for more on this). We have to really be sold on the idea. For us, we should just be able to be the best employee we can be, do the best work we can do, and the rest should just take care of itself.

But I'll try.


Part I: What is a personal brand? Where does it come from?

Simply put, your personal brand is your organizational reputation. It is the match between what you would say about yourself, and what others would say about you. It's what comes to mind when your name comes up.

Your personal brand is the combined information from a variety of sources:

  • Stories people tell about you and that you tell about yourself. 
  • Beliefs that people have about you. For instance, if you keep a sloppy workspace, people may believe you do sloppy, haphazard work.
  • Indirect exposure, i.e. if a third party asks your boss about you, they have indirect exposure to you. 
  • Direct exposure, you with a co-worker. 
  • Perceptions such as what people think about your personal appearance. 
  • Personal experience--what people know about you outside of work. 
  • Professional experience--what people know about your career and plans for the future. 

For a brand to be effective, it has to be powerful. It has to show how you are different from the others. Also, it has to be relevant. If you won "Employee of The Year" 10 years ago, but nothing since...well, who cares? It really comes down to: what have you done lately?


Part II: The Recurring Elements of a Brand

There are 5 elements of a brand:

Personality
  • Your personal style and energy
  • Others' emotional responses to you as a person
  • Perceptions and beliefs about you
Product
  • YOU are the product--not just your role
  • Total sum of your skills, experience, education, potential, knowledge, etc
  • Features vs Benefits--as an example from the Peters article, a feature could be that you anticipate and solve  problems before they become crises. The benefit is the client saves money and headaches just by you being on the team. 
Wrapping
The things that "wrap" your product, such as appearance, word choice, meetings, reports, e-mails, etc. 

Marketing
  • The strategic and proactive actions you take and behaviors you use to build and maintain your desired brand and reputation.
  • It comes down to this: "It's not just what you know, it's who knows you know it."
"I Inc" Mentality
  • Don't wait to be invited.
  • Want to be the best. 
  • Be accountable.

Part III: Assessing and Developing your own brand

In the few days since taking the class, I have made some progress in this part of the process. But sitting there at the table in group, I really struggled. 

Initiation

First, clarify the desired outcomes of your project. In this case, develop my personal brand. Start by asking yourself: how am I known? How do others experience  me? Do I have a following--an appetite for what I offer? 

Next, determine who will be involved in the project. Who is the Marketplace for "I, Inc"? Start with the answers for the third question above. 

Planning

Create your plan and determine a timeline----what steps do you have to take to complete the project? Define each step, decide who needs to be involved, and set a deadline for completion. I'm still working on this part. My coach, leader, and program cohort will help me with this. 

Execution/Monitoring/Controlling

Put your plan into action, manage changes, gather input and feedback, and work to complete the tasks required to achieve your goal.


As I said before, I've been struggling with this idea. But I'm starting to come around--even just writing this post has helped. By the end of the summer, I'll have it. 



**In addition to the Peters article mentioned, material for this post came from the "Enhancing Your Brand" Participant Guide put together by the Talent Management team of the BCBSMA HR department**






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